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It's a genuine welcome by the cabin crew as you board your flight. It's an honest recommendation from the sales person when you're buying your new television Isaiah Johnson Jersey , even when it loses them income. It's the waitress who asks you if everything is ok with your meal because she really cares that your visit to her restaurant is memorable for all the right reasons. That's customer service at its very best. When its authentic and has your interests at heart - not theirs!

I sometimes despair at just how difficult some companies, whatever their size, make customer service. Customer service doesn't have to be financially costly. In fact, in many cases it doesn't cost anything at all, apart from a little focus and attention. Let me share an example with you.

Just this week I attempted to book a two or three night seaside apartment break for my family in the UK resort of Scarborough. It sounds easy enough doesn't it? Simply pick up the phone and call the resort sales office Maxx Crosby Jersey , get the details, make the booking and pay the fee. But where customer service is concerned, sometimes even the easiest things are more easily said than done.

Having given the helpful sounding sales rep my email address and being advised that a selection of apartments and prices would be emailed to me 'shortly' I trusted that she would keep her commitment. Not a chance. Four hours or so later, I called back and spoke to another lady in the sales office. She too advised me that the details would be sent to my email address 'as soon as (name) had finished dealing with another customer'. Notice a point here. Even though I'm trying my best to become a 'customer' I'm not being allowed to. Why? Inferior, second rate customer service. Needless to say Trayvon Mullen Jersey , the information didn't arrive that day. Perhaps she is still dealing with that customer five days later? Or maybe something more important, for her at least, showed up.

Feeling a little pressure from my wife and daughter to secure accommodation for a short holiday break, I went against my better judgement and called the sales office back the next day. This time a gentleman answered the phone and upon being told that I had requested the information twice already, he offered to tell me the prices and options over the phone. I advised him that I had requested email correspondence because I was travelling and didn't have immediate access to writing materials to write what could be a wide selection of options down. He politely took my email address Johnathan Abram Jersey , very professionally repeating my email address to me for clarity, and advised me that the information would be with me within 'a couple of hours'. How professional I thought. This gentleman sounds like he will keep his commitment. Did he? Absolutely not! Why not? Who knows? Perhaps something more important, for him at least, showed up.

This is a simple, common example of how customer service Josh Jacobs Jersey , when done badly, stops interested buyers, buying from you. It also damages trust and news of the bad customer service experience travels fast. Indeed, this article is travelling fast across the internet and . If an organisation is to deliver excellent customer service, two key factors need to be considered. Firstly Clelin Ferrell Jersey , are you recruiting the right people to assist your potential customers? And secondly, can your customer service staff be trusted to keep the commitments to make to people who actually want to give your organisation their hard-earned cash?

But customer service can take a completely different route when your organisation is paying, and of course trusting, a third party to sell your product or service. In your case it could be widgets sold through authorised agents. In this case its accommodation being sold on behalf of landlords. And almost certainly landlords who want you to generate as much revenue as you can on their behalf. Isn't that what an agent gets paid for?
Natural Ways To Tighten Loose Vagina And Enjoy Better Lovemaking Health Articles | July 4, 2017
A lot of women from all over the world face problems with their vaginal health. This occurs because of several reasons such as menopause Antonio Brown Jersey , post-pregnancy, physical condition and hormonal changes. The i...


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